Welcome to My Guia. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to these terms.
1. Products
We aim to describe and show our products as accurately as possible. Colours and textures may vary slightly depending on your screen. Each piece is created with natural materials, so small variations are part of its character.
2. Orders
When you place an order, you will receive a confirmation by email. We reserve the right to refuse or cancel any order in the event of a pricing error, stock issue, or suspected fraud.
3. Pricing & payment
All prices are shown in the currency displayed at checkout and include applicable taxes unless stated otherwise. Payment is required in full before an order is dispatched.
4. Shipping
Delivery times are estimates and may vary. Please see our Shipping & Returns page for details.
5. Returns
You may return eligible items within the timeframe stated on our Shipping & Returns page. Items must be unused and in their original condition.
6. Intellectual property
All content on this website — including images, text, and designs — belongs to My Guia and may not be copied or reused without permission.
7. Limitation of liability
My Guia is not liable for any indirect or incidental damages arising from the use of our products or website, to the extent permitted by law.
8. Changes
We may update these terms from time to time. The latest version will always be available on this page.
9. Contact
For any questions about these terms, please get in touch.