At My Guia, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and placing an order, you agree to the practices described here.
1. Information we collect
We collect information you provide directly to us, such as your name, email address, phone number, shipping address, and order details. When you browse our site, we may also collect limited technical data like your device type, browser, and pages viewed.
2. How we use your information
- To process and deliver your orders.
- To communicate with you about your order or enquiries.
- To improve our products, website, and customer experience.
- To send updates or offers, only if you have chosen to receive them.
3. Sharing your information
We never sell your personal data. We only share it with trusted partners who help us operate our business — such as payment providers and shipping carriers — and only to the extent needed to fulfil your order.
4. Cookies
Our website uses cookies to keep your cart working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.
5. Data security
We take reasonable measures to protect your information. Payment details are processed securely by our payment providers and are not stored on our servers.
6. Your rights
You may request access to, correction of, or deletion of your personal data at any time. To do so, please contact us using the details below.
7. Contact
If you have any questions about this Privacy Policy, please reach out through our contact page.